1. Refund Eligibility
We offer refunds under the following conditions:
- If a product or service is not delivered as outlined in the contract.
- If there is a failure in service delivery due to reasons attributable to BrickServers NG Limited.
2. Non-Refundable Services
- Hours spent on developing or building software are non-refundable once work has begun.
- Any custom services or partially completed projects may not be eligible for a full refund.
3. Refund Process
To request a refund, you must contact us at [email protected] or call +234 915 423 0672 within 14 days of the delivery date, providing details about the issue and proof of non-delivery where applicable. Refunds will be processed within 14 days of approval.
4. Contact Us
For any questions or issues related to refunds, please contact us at [email protected] or call +234 915 423 0672.
